Digital Transformation on a Small Start-Up Enterprise: Design, Prototype, and Deployment Based on Human-Centered Design Principles for the Construction Sector

Digital Transformation on a Small Start-Up Enterprise:
Design, Prototype, and Deployment Based on Human-Centered
Design Principles for the Construction Sector


Miguel Tomás   Kiera Tabatha   

Department of Computer Sciences, Universidad Alcalá, Madrid, Spain   

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Abstract. Logistics with real-time management of work activities at a construction site, including building materials and human resources, is an innovation for micro and small enterprises starting up in the construction sector. Enterprises of this size are being run using traditional turn-of-the-century technology tools, namely, excel spreadsheets as data storage. This paper presents a case study of technology implementation at a startup enterprise in the Belgian construction sector between 2018 and mid-2020, and discusses the challenges needed to overcome during the period of digital transformation. A multi-environment logistics platform was designed and prototyped following human-centered design principles enabling the enterprise to move forward and improve work methodologies to work with real-time data. Results after 18 months demonstrated an increased efficiency in all work processes, with a reduction of losses in all aspects of work activities and improved control of production estimates and measurements.

Keywords: logistics, task optimization, human-centered design, Machine learning, Process mining, Digital Transformation


Suggested Citation
Tomás M, Tabatha K. Digital Transformation on a Small Start-Up Enterprise: Design, Prototype, and Deployment Based on Human-Centered Design Principles for the Construction Sector (February 6, 2022). Available at SSRN: https://ssrn.com/abstract=4027801 or http://dx.doi.org/10.2139/ssrn.4027801


Status: being peer reviewed   Date: 26-12-2023
Corresponding author: +32 471 632 520 (WhatsApp only)
short URL address to this document on GitHub: http://tinyurl.com/constructionSiteLogistics

Data Availability
The software and hardware solutions presented on this research work is available on GitHub with a Creative Commons License: https://github.com/aeonSolutions/AeonLabs-Site-Logistics-Platform

Declaration of Competing Interest
To this date, the author declares to have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.

About the Author
Miguel Tomás has been researching and implementing technology solutions for start-up businesses and public institutions for the past 20 years. To learn more about the author, connect to his LinkedIn profile page using the following web address: https://www.linkedin.com/in/migueltomas/

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